![]() The root cause seems to have existed for quite some time. Guessing it might work just fine with Outlook 2013, but don't have one handy. Opening the same shared mailboxes in OWA works just fine. They currently use Outlook 2016 from the 365 program. The issue is quite simple, there are a lot of shared mailboxes the customer can no longer open from Outlook. Also if people have stuff to add - that would be more than welcome. I heard that full shared mailbox support is coming soon and it's a priority on the timeline.Think I've already found the issue, but I wanted to document it here anyways, as my searches on the internet weren't really fruitful in finding this. When I need to find a sent email to respond back with more info or resend the same info again, I still open the old outlook client to use my shared mailboxes with full functionality. These two items let me read everything in the shared mailbox and respond using the shared mailbox email address to prevent people from replying to my personal one.ĭownsides to this method: the search bar does not search in the shared folders that have been added. ![]()
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